We are seeking an exceptional and driven Digital Learning Consultant (DLC) to help us deliver world-class service and sector-leading digital products to our portfolio of global clients. As DLC you will play a critical role in the business, drawing on your sector-leading project and people management skills to build strong and trusting client relationship and drive the design and delivery of world-class projects, resulting in repeat business. As a senior member of the Proversity team, you will also support business development, drive internal improvement projects and act as a role-model for exceptional client relationships and project delivery.
To succeed in this role, you will be an exceptional communicator with a reputation for building meaningful, trusting relationships with world-class clients. You will be a strategic thinker and have strong problem-solving skills. You must have 2-4 years' experience working in a client service & consulting environment. Client travel will be required across UK, Middle East, Africa, Asia and USA.
DLC for key client accounts
Partner with an exciting portfolio of leading higher education, corporate and government clients around the world.
Manage the seamless delivery of our products and exceptional client service
Prepare monthly reports on account status and manage project budgets
Drive further business opportunities with existing partner
Support business development
Collaborate with sales team to identify and drive opportunities
Implement strategic projects and improvement initiatives
Support sales team up-sell or cross-sell services and products
Study competition to find new ways to attract and retain clients
Represent Proversity at conferences, events or other marketing opportunities
You’ll need to be good at
Developing trusted advisor relationships
Juggling multiple projects at a time
Maintaining a sharp attention to detail
Working with multidisciplinary teams, especially technology & production
Driving standards in the quality of products and service
Thriving in an ambiguous environment
Being part of a rapidly growing company, change, and the ability to adapt to change, is inherently part of our culture.
Being dynamic and fast-paced; ultimately, we make things happen
Making smart decisions that build a sustainable future for us and our partners
Being collaborative, co-creating engaging learning experiences together
Keeping things straightforward, grounded in integrity, simplicity and fairness
Being invested; using our shared passions to achieve outcomes and impact
In return, we'll give you
The opportunity to join a talented and passionate team with unlimited opportunity for professional growth. You will have the chance to shape your own career path while also contributing to the company growth as well as that of our partners.
Education level: Degree
Immediate Hiring Locations: London and/or Oxford
Hiring Locations: Boston, Dubai, Salt Lake City, London, Oxford, Cape Town